Get involved

Citizen and staff involvement is crucial in shaping future health and care services.

It is important to us that staff, patients and the public are able to voice their views, needs and wishes, and can contribute to plans, proposals and decisions about services.

Involving patients and the public allows us to better meet the needs of the local populations we serve and we are committed to ensuring that the diverse range of people who live in South Yorkshire and Bassetlaw have the opportunity to have their say and the information that they need to be involved in any decision making.

We take a range of approaches to involving the public. Often our workstreams need to better understand the views of/ or hear from a particular group of patients or members of a community to help inform their planning from the outset. In this scenario our engagement approach is targeted to ensure we hear from them. Where the views of the wider public is needed we reach out using existing networks (our own and our partners'), we work with the media, hold events, we use social media and have used advertising and leaflet drops to help us reach as many people as possible.

Over the last few years, with support from voluntary sector partners we have undertaken extensive involvement work with public and patients to inform the work of the Hospital Services Review (read our engagement reports from the HSR work here). We have also worked with community, patient and voluntary groups as well as staff to inform work across a range of areas, including NHS 111 procurement, over the counter medicines, hip and knee pathways, ophthalmology services, autism, emergency admissions from care homes and stoma care.

To support the strategic work of the ICS, we established the SYB ICS Guiding Coalition – a strategic advisory forum which includes voices from primary and secondary care clinicians, local authorities, voluntary sector and the public.

We also set up the Citizens’ Panel, bringing together people from across the region to provide an independent view and critical friendship on matters relating to work at System level (find out more about our Citizens Panel here) and a Transport and Travel Panel (TTP) with patients and the public, also from across the region, to look at the potential impact changes to services would have. The TTP is currently not meeting as there are no significant changes in the pipeline but it will be reinstated should this change. 

You can ask questions about our work in public meetings, including at the Joint Committee of Clinical Commissioning Groups (JCCCG) and the Joint Health Overview and Scrutiny Committee (JHOSC) meeting. 

For more information on how engagement activity has helped shape ICS decisions and for completed engagement reports visit our 'Using your feedback' page

How can I get involved?

There are a lot of workstreams, all looking at different areas of services (see below for more details). If you would like us to keep in touch about any of them, please email helloworkingtogether@nhs.net with:

  • Your name
  • Your email (or postal address)
  • Your contact telephone number
  • The workstream(s) areas you are interested in

Where there are current opportunities to have your say it is outlined below.

  • Our workstreams are:

Allied Health Professions

Cancer Alliance

Digital and IT

Elective care and diagnostics

Healthy lives, living well and prevention

Hospital services 

Maternity and children’s

There is currently a survey open for views on a new children's health website. You can have your say here.

Medicines optimisation

We are currently asking stoma patients about their experiences of stoma services. If you are a current or recent stoma patient you can have your say here.

Mental Health and Learning Disabilities

We are currently working with autistic communities to help inform autism pathway redesign. If you are are an autism patient or carer and are interested in getting involved please email: emma.ross@nhs.net 

Pathology services

Primary care

Social prescribing

Support services and estates

Urgent and emergency care

Workforce

Current surveys

We want your valuable feedback on the development of a health information website!

The NHS in South Yorkshire and Bassetlaw would like to hear your views about a health information website we are thinking of developing for pregnant women, parents with children, young people and their families.  We understand how difficult it can be to get simple and trusted health and wellbeing information to support access to the right services.  We recognise that health and wellbeing information is vast which can lead to inconsistent messages about health in pregnancy your child's health. This sometimes leads to being directed to services (like A&E) when they are not necessarily the best place to be seen and treated.

We want pregnant women, young people and parents to feel empowered when making decisions about their own or child’s health and wellbeing, including when and where to seek help and the various choices available to them.  To support this, we are considering developing across South Yorkshire and Bassetlaw a website similar to one developed in Hampshire called Healthier Together; which is available using the following link: https://what0-18.nhs.uk/parentscarers

Our local website would be created by a team of experts including Consultant Paediatricians, Neonatologists, Obstetricians, GPs, Nurses, Midwives and other key health professionals.  The website aims to provide effective, safe and consistent health and wellbeing information that is from trusted and evidenced research.  When developed the website will be available for use by pregnant women, parents, young people and their families. For health professionals and practitioners (across primary and secondary care) the website will also act as a point of reference and can be used to help sign post to further available support and services.  The website can be downloaded as a mobile phone app and links to patient information pages can also be sent by an SMS text facility for free.
 

To help us create this website to be most useful to you, we would be really grateful if you could spend a few minutes looking at the website and completing the following survey questions through the link buttons below. If you are pregnant, planning to become pregnant, a parent/carer with children and/or young people or family members, please use the survey link for parents/carers. If you are providing feedback as a health professional please click the survey for health professionals.

To help you navigate the Hampshire Healthier Together website please find below some useful tips:

Top tip for pregnant women, parents/carers:

It would be helpful if you could take a look at the section(s) that focus on advice in pregnancy or childhood health. 

The link below will take you to information and advice if you have concerns that your child is unwell: https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell

The link here will take you to advice and support in pregnancy: https://what0-18.nhs.uk/pregnant-women

The survey will prompt you to say which specific area you looked at today. If you could take the time to look at a couple of areas and think about:

  • Is the information helpful?
  • Is the ‘when I should worry’ traffic light information system useful and easy to follow?
  • Do you understand the information presented? 
  • There is also a text SMS facility to send pages to your mobile phone.  Try it, it’s a free service.  Would it be helpful to receive information this way from your GP or Health Professional?

We would welcome your feedback if you could take a few minutes to complete the survey below.  All responses are completely anonymous.

Complete the survey for pregnant women/ parents/ carers here

Top Tip for Health Professionals/Practitioners:

It would be helpful if you could take a look at the section(s) that focus on advice in pregnancy or childhood health. 

The link below will take you to information and advice if you have concerns that your child is unwell: https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell

The link here will take you to advice and support in pregnancy: https://what0-18.nhs.uk/pregnant-women

The survey will prompt you to say which specific area you looked at today. If you could take the time to look at a couple of areas and think about:

  • Have a look through the conditions that you feel are pertinent to you or your work.  Please consider:
  • Would you use this information as a reference?
  • Would you feel happy to share the information with families you work with?
  • Is the traffic light system for ‘when should you worry’ helpful/useful?

There is also a free text SMS facility to send pages directly to your phone and this can be used by health professionals to share information with pregnant women, young people and families.  Is this something you would use?

We would welcome your feedback if you could take a few minutes to complete the survey below.  All responses are completely anonymous.

Complete the survey for health professionals/ practitioners here

Developing best practice in patient/public and staff engagement

South Yorkshire and Bassetlaw Integrated Care System has been selected by NHS England to pilot national work on Public Engagement and Clinical Leadership. As part of this work we held two major events. This involved members from across the system taking part in a benchmarking exercise around the areas of ‘what good looks like’ for Public Engagement and Clinical Leadership, developed by the National System Transformation group.

Discovery Day –  20th November 2018

South Yorkshire and Bassetlaw Integrated Care System (ICS), has been selected to be the first of six national NHS England Public Engagement Projects. As part of this project, on November 20th the ICS held its first Public Engagement Discovery Workshop at The Source Skills Academy.

In preparation for the workshop, 49 stakeholders completed a ‘self-assessment’ survey where they scored the ICS’ performance in communications and engagement against ‘10 areas of what “good” public engagement looks like’, developed by the System Transformation Group at NHS England (taken from statutory guidance and system experiences). The results of this survey were used to identify what’s working well and areas of improvement for the ICS. The day was an opportunity to reflect on where we are, network and share learning across the region and brainstorm ways we can achieve best practise communications and engagement in South Yorkshire and Bassetlaw.

The event brought together around 80 staff from the ICS and partners from CCGS, trusts, local authorities, the voluntary and community sector and representatives of the public (such as lay members, citizens’ panel and Save our NHS). Delegates listened to talks on system-working from NHS England and the Kings Fund, gained insight from reflections from the voluntary and community sector and took part in proactive action planning sessions.

This work will also lead to an updated national model for achieving effective public engagement in ICSs and the development of a stronger national network of ICS public engagement leads

 

Clinical Leadership Event – 15th January 2019

On Tuesday 15 January approximately 80 clinicians from a variety of professions, services and organisations across South Yorkshire and Bassetlaw attended an event aimed at better understanding the role clinical leaders will play in our Integrated Care System (ICS).

The event, badged as a “Clinical Leadership Discovery Day”, was jointly hosted with NHS England and led by South Yorkshire and Bassetlaw ICS Medical Director, Professor Des Breen.

Dr Claire Fuller, the leader of the Surrey Heartlands ICS, shared her experience of putting in place similar ways of working in another part of the country and Angela Wood, Chief Nurse from the Rotherham NHS Foundation Trust discussed a positive response to a recently circulated self - assessment survey, outlining our strengths and areas of development so far.

All feedback from the day is being compiled and will be used to develop an action plan which will then be shared with those who attended the event.